Terms of service

1. Introduction

Welcome to Shibina World. By accessing or using our website and services, you agree to comply with and be bound by these Terms & Service. Shibina World operates as a social initiative that combines product sales and donation-based activities to support welfare programs.

2. Use of Website

By using this website, you confirm that:

  • You are at least 18 years old or using the site under supervision
  • You will not use the website for any unlawful or harmful activities
  • You will provide accurate and complete information during transactions

3. Products & Services

Shibina World offers:

  • Wellness and lifestyle products
  • Donation options to support social initiatives

We reserve the right to modify or discontinue any product or service without prior notice.

4. Donations Policy

  • All donations made through Shibina World are voluntary and non-refundable
  • Donations are used for social welfare activities such as food distribution, healthcare support, and community development
  • We aim to maintain transparency, but exact allocation may vary based on needs

5. Payments

  • Payments can be made through available payment gateways (UPI, cards, etc.)
  • We do not store your payment details
  • In case of payment failure, the amount will be refunded as per the payment provider’s policy

6. Shipping & Delivery

  • Orders will be processed within a reasonable timeframe
  • Delivery times may vary depending on location
  • Shibina World is not responsible for delays caused by third-party logistics providers

7. Refund & Cancellation

  • Products may be eligible for refund or replacement based on damage or valid issues
  • Refund requests must be made within [X days] of delivery
  • Donations are non-refundable

8. Intellectual Property

All content on this website (text, images, logo, design) is the property of Shibina World and may not be copied, reproduced, or used without permission.

9. Limitation of Liability

Shibina World shall not be held liable for:

  • Any indirect or consequential damages
  • Delays, interruptions, or technical issues beyond our control

10. Privacy

Your personal information is handled in accordance with our Privacy Policy. We do not share your data with unauthorized third parties.

11. Changes to Terms

We reserve the right to update or modify these Terms & Service at any time without prior notice. Continued use of the website means acceptance of updated terms.

12. Contact Information

For any queries or concerns:

  • Email: support@shibina.co.in
  • Phone: 8017109848
  • Location: West Bengal, India