Refund Policy
At Shibina World, we strive to ensure a smooth and transparent experience for all our customers. Please read our refund policy carefully before making a purchase.
🛍️ Product Orders
- If you receive a damaged, defective, or incorrect product, you must inform us within 48 hours of delivery.
- After verification, we will offer a replacement or refund, depending on the situation.
- Products must be unused and in original packaging to be eligible.
❌ Non-Returnable Items
- Used or opened products
- Items damaged due to misuse
- Products without proof of purchase
💰 Refund Process
- Once your refund is approved, the amount will be processed to your original payment method (UPI / Bank / Card).
- Refunds may take 5–7 working days to reflect, depending on your payment provider.
❤️ Donations
- Donations made to support our initiatives are non-refundable, as they are directly utilized for welfare activities.
- However, if a payment is made by mistake or due to technical error, you may contact us within 24 hours, and we will review the request.